We’re big fans of AppleCare. It’s great insurance, but it’s not a complete solution because it only covers Apple hardware and apps. We know users want help with non-Apple software, too. Our plans give you first-class support for everything on your Mac—without the first-class price.
Have a small business with 5 or more devices? Get in touch to learn about Exceed Care for Business.
Per device / month
+ $49 setup / device
Per device / month
+ $49 setup / device
Per device / month
+ $49 setup / device
Exceed.Care focuses specifically on care for your personal computers. So, if you have a currently supported MacBook, iMac, Mac Pro or Mac Mini, this service is for you!
AppleCare is a great investment for those unexpected hardware repairs and accidental damages. We see Exceed.Care as the missing piece.
Upon signing up you will be charged the setup + first month of service. Although you must schedule an onboarding session prior to enjoying the benefits of the plan, your onboarding Pro will modify the service start date to match the onboarding date. On a monthly basis thereafter you will be billed the plan amount to the credit card you used to sign up.
We feel like the majority of issues can be resolved using remote troubleshooting. In the rare cases when we can’t, it’s usually a hardware issue which we’ll help you get setup for in-store appointment at your local Apple Store or Authorized Service Provider.
Apple does it best. We work with Apple Support to make sure they get all the details they need to facilitate the diagnosis and expedite the repairs.
We love working with small businesses and encourage that you join. However we often find SMBs need more specialized support. Our Managed IT Services is a great fit for many growing companies.
Yes! Just call us at 855-227-4215 and we’ll help you get started. We’re available Monday-Friday between 9 AM and 5 PM.
Yes we do! We offer a discount for accounts with 5 or more devices of 20% off the total. During your onboarding session, the agent will assist with making sure your account reflects all available discounts.